Shipping policy

At Re:Market Store, each piece is carefully prepared and shipped with attention to detail.

Processing Times

Orders are processed within 1–3 business days after purchase.
During busy periods or special drops, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).


Shipping Destinations

We currently ship to:

  • European Union (EU)
  • United Kingdom (UK)
  • Selected international destinations

If your country is not available at checkout, please contact us at hello@rmarketstore.co.


Shipping Costs

Shipping costs are calculated at checkout based on destination, size, and weight of the parcel.

Any promotional shipping offers will be clearly stated on the website.


Delivery Times (Estimated)

  • Italy & EU: 2–7 business days
  • UK: 3–10 business days
  • International: 5–15+ business days

Please note that these are estimates, not guarantees.


Customs, Duties & Taxes

For orders shipped outside the European Union:

  • Import duties, taxes, and customs fees may apply
  • These charges are the responsibility of the customer
  • We are not responsible for delays caused by customs procedures

Shipping Responsibility

Once an order has been shipped:

  • Re:Market Store is not responsible for delays, loss, or damage caused by the shipping carrier
  • If an issue arises, we will do our best to assist you in resolving it with the courier

Incorrect Address & Failed Delivery

Please ensure that your shipping details are correct at checkout.

If a package is returned due to:

  • Incorrect or incomplete address
  • Failure to collect the parcel
  • Refusal to pay customs fees

The order will be considered abandoned or returned at the customer’s responsibility.
Any reshipping costs will be charged to the customer.


International Orders – Final Sale

All international orders (outside EU & UK) are final sale and not eligible for returns or exchanges.


Contact

For any shipping-related questions, please contact:
hello@rmarketstore.co